Return Policy - GoMartBD.net | Hassle-Free Returns in Bangladesh
At GoMartBD.net, customer satisfaction is our top priority. Our Return Policy is designed to make your shopping experience safe, convenient, and worry-free. Please read this policy carefully before making a purchase.
1. Return Eligibility
You may request a return or refund within 7 days of receiving your order if:
-
The product is defective or damaged.
-
The product delivered is incorrect or different from what was ordered.
-
The product does not match the description.
2. Return Process
To initiate a return, please contact us at:
-
Phone: 01990371751
-
Website: GoMartBD.net
Provide your order details, reason for return, and any supporting images if applicable. Our customer service team will guide you through the return process.
3. Refunds & Exchanges
-
Refunds will be processed within a reasonable time after we receive and inspect the returned item.
-
Exchanges are possible depending on product availability.
4. Non-Returnable Items
Certain items may not be eligible for returns due to hygiene or safety reasons. These exceptions will be clearly stated on the product page.
5. Shipping Charges
Return shipping charges may apply unless the return is due to a defect or error on our part.
6. Contact Us
For questions or assistance regarding returns, please contact us at:
Phone: 01990371751
Website: GoMartBD.net